G’DAY FELLOW TRAVELLERS
We hope you are all fit and well and healthy during these trying times with this colossal virus outbreak. At present we are all feeling good at Holiday Coast Tours and with preventative measures introduced, we intend to stay that way. Our biggest concern is obviously what is happening in our beloved travel industry.
At the present moment we have postponed all tours up until the end of May – these include our day tours to 1) Eungai Buffalo Farm & Scott’s Head and 2) Cundletown Museum and Manning Surrounds - we will re-schedule them for future dates. Our Extended tours to Man from Snowy River and Sydney Vivid Lights have been re-scheduled to 2021 and at the moment we are creating new dates and itineraries.
Tours still scheduled depending on the status of the virus are:
- Spirit of the Outback
- Bounty Week Norfolk Island and
- Cape York
We feel that day tours in June & July will go ahead as scheduled – fingers crossed. We are working on projects from then on and into 2021 so its full steam ahead as far as we are concerned. Our office phone lines and email are open for contact however our office should be avoided at the present time with social distancing and limited contact. Stay at home is the advice given.
Now – what are we doing about all deposits that all you lovely people have paid. As I stated we are re-scheduling tours that have been affected to 2021 and hope that you will all still be able to travel. We are working with all our suppliers where we have pre-paid inclusions to give us credit against these postponed activities, flights, trains and accommodation. As you can imagine we will not know the full extent of these requests until this terrible situation has subsided. We are trying to protect you, our valued clients, with minimal loss of any monies paid. Of course at this point we are unable to give any refunds until we have a clear picture of what will be available to us.
From a business point of view we are suffering greatly but we are working closely with the Government Departments and Financial Institutions on packages which will give us flexibility in these times and the future.
We are being very pro-active during these quiet travel times and want to be ready to encourage you to come travelling with us again as soon as the ALL CLEAR is given. In fact, I think the tourist industry slogan “Holiday Here” produced after our horrific bushfire season has just grown stronger.
Yes, we are a small business and yes after all these years of having had your support in all forms of travel, we look forward to it again and cant wait to unleash the steering wheel and brakes to again enjoy your company on what we do best – touring!!
Please stay in touch with us as we will with you and keep happy, healthy and safe.
Fondest regards from the team at Holiday Coast Tours and all associated travel outlets – Port Travel, Camden Haven Travel, Wauchope Travel, TS Travel Wingham and Helloworld Nambucca
Holiday Coast Tours itineraries may be subject to change without notice. Whilst every effort is made to adhere to the itinerary as provided, Holiday Coast Tours reserves the right to alter the touring and attractions as dictated by circumstances and conditions outside the company’s control. Alterations may be made to ensure the smooth running of the tour.
Every attempt will be made to ensure the alterations do not adversely effect the operation of the tour. Holiday Coast Tours will not be held responsible for weather based cancellations or those closures made at the venue’s discretion.
Passengers are strongly recommended to take out travel insurance in case of cancellation or curtailment expenses, loss of luggage or illness etc.
CANCELLATIONS & AMENDMENTS:
Cancellation fees will be levied relative to the amount of notice given:
42 days or more—loss of deposit
28-41 days: 50% of fare plus deposit
27 days before and Day of departure: 100% of fare.
In case of concert or sporting tours, where admission tickets are purchased in advance, a minimum cancellation fee equivalent to the cost of admission tickets will apply.
Some accommodation require prepayment and refund will be subject to their conditions.
DAY TOUR DEPARTURE TIMES:
Coach terminal Advertised time
Port Panthers 10 mins after advertised departure time – on request
Hibbard Sports Club 15 minutes after advertised departure time
OTHER TOUR INFORMATION
All prices are based on twin share accommodation GST is included on all tour costs. Single supplement is available upon request.
For information on any of the above contact Henryk, Jenny or Anne-Marie on 02 6583 8669
or email firstname.lastname@example.org
BOOKINGS FOR TOURS
John & Staff (Port Travel) Ph: 02 6583 1422 Licence No. 2TA 000831
Jenny & Staff (Camden Haven Travel) Ph: 02 6559 9048
Robyn – Wauchope Travel – 02 6585 2288
TS Travel – Wingham PH: 02 5591 8375
Lauris at Helloworld Travel – Nambucca Heads PH: 02 6568 6455